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AppZap

Data driven restaurant Management System

Card Payments

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"To empower the restaurant industry with innovative, data-driven solutions that boost efficiency, delight customers, and streamline supplier connections." — Muaku Kaojerpao, CEO of AppZap

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Muaku Kaojerpao

CEO of AppZap


What is AppZap?

AppZap is the leading tech company in Laos, offering innovative digital solutions for restaurants. They aimed to enhance their services by integrating a reliable payment system into their platform, partnering with LAILAO Payment to offer seamless payment options to their restaurant clients.

Challenges

AppZap needed to provide a more comprehensive service by integrating a reliable payment system into their platform, allowing restaurants to offer digital payment options directly through their POS systems.

LAILAO Payment Integration:

Integration: AppZap integrated LAILAO Payment into their restaurant management systems, enabling restaurants to offer digital payment options directly through their POS systems

Customer Experience: The integration allowed customers at AppZap-managed restaurants to conveniently pay using LAILAO Payment, both in-person and online.

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Impact:

Customer Satisfaction: Restaurants reported higher customer satisfaction due to the quick and easy payment process, resulting in repeat business and positive word-of-mouth

Increased Adoption: The additional benefit of LAILAO Payment integration attracted more restaurants to sign up with AppZap, enhancing their operations and reducing cash handling.

Future Plans:

AppZap aims to further leverage data-driven insights to help restaurants grow while continuing to integrate LAILAO Payment as a key part of their platform, enhancing both customer experience and operational efficiency.


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